Keene Water Committee
Civic / public utility · Keene, CA · 2024 · civic website
archive pending06/06
what was frustrating them
during a critical water access crisis, residents needed clear public information and a private channel for updates, testimony, and meeting notes.
what i changed
- public site at keenewatersystem.org with mobile first civic ia
- secure resident portal for private access to updates and meeting notes
- testimony tools so residents could engage without showing up in person
- clear architecture that kept public and private channels separate
services used
- civic information architecture
- public website
- resident portal
- accessibility
what happened after
- liveduring a real water crisis
- public+ private channels in one system
- mobile firstfor actual residents
- civicengagement tooling
bestie note from Ash
this one mattered. real people needed real answers during a water crisis, so the whole build was about clarity on a phone, not decoration.
what you get if you work with me
a reviewed brand, a clear plan, and a finished asset you actually want to show off.